The Exciting New Role of Insights: Navigating the Evolving Landscape of Customer Expectations The world is changing faster than ever before. Insight departments are feeling the pressure. Until recently, businesses competed on price, product, promotion, and distribution. Now, in an era of globalization, disruption, and digitalization, the most significant shifts are driven by changing customer… Read More »The Exciting Number 1 New Role of Insights: Navigating the Evolving Landscape of Customer Expectations